Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect and handle your personal information at Winmatch 365.

Types of Data We Collect

Personal Information

When you register with Winmatch 365, we collect essential personal information to verify your identity and ensure compliance with gaming regulations. This includes your full name, date of birth, email address, phone number, and residential address. Kami juga mengumpulkan informasi identifikasi yang diperlukan untuk verifikasi akun.

Financial Information

To facilitate secure transactions, we collect payment method details including bank account information, credit/debit card details, and e-wallet information. All financial data is encrypted and processed through secure payment gateways that comply with industry standards.

Gaming Activity Data

We track your gaming activities to enhance your experience and ensure responsible gaming practices. This includes:

  • Betting history and transaction records
  • Game preferences and playing patterns
  • Session duration and frequency
  • Deposit and withdrawal information
  • Bonus and promotion usage
Important: We never store your complete payment card information on our servers. All sensitive financial data is handled by certified payment processors with PCI DSS compliance.

Cookies and Tracking Technologies

Essential Cookies

We use essential cookies that are necessary for the proper functioning of our website and services. These cookies enable basic features like page navigation, access to secure areas, and maintaining your login session. These cannot be disabled as they are fundamental to our service operation.

Analytics and Performance Cookies

To improve our platform performance and user experience, we utilize analytics cookies that collect information about how you interact with our website. This helps us understand popular features, identify technical issues, and optimize our services accordingly.

Marketing and Personalization Cookies

With your consent, we use marketing cookies to deliver personalized content and targeted promotions based on your gaming preferences. These cookies help us show you relevant offers and improve your overall gaming experience.

Types of cookies we use include:

  • Session cookies (temporary, deleted when you close your browser)
  • Persistent cookies (remain on your device for a set period)
  • First-party cookies (set by Winmatch 365)
  • Third-party cookies (set by our trusted partners)
Cookie Management: You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

Data Protection and Security

Advanced Security Measures

Winmatch 365 employs state-of-the-art security technologies to protect your personal and financial information. Our comprehensive security framework includes multiple layers of protection designed to safeguard your data from unauthorized access, disclosure, or misuse.

Encryption and Data Transmission

All data transmitted between your device and our servers is protected using 256-bit SSL (Secure Socket Layer) encryption. This military-grade encryption ensures that your sensitive information remains confidential during transmission. Semua komunikasi data dilindungi dengan teknologi enkripsi terdepan.

Access Controls and Monitoring

We implement strict access controls to ensure that only authorized personnel can access your personal information, and only when necessary for legitimate business purposes. Our systems are continuously monitored for suspicious activities and potential security threats.

Our security measures include:

  • Two-factor authentication for account access
  • Regular security audits and penetration testing
  • Secure data centers with physical access controls
  • Employee training on data protection protocols
  • Regular software updates and security patches
  • Automated fraud detection systems

Data Retention and Disposal

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations. When data is no longer needed, it is securely deleted or anonymized using industry-standard data destruction methods.

Regulatory Compliance: Our data protection practices comply with international standards including GDPR, CCPA, and local Indian data protection laws.

Privacy Questions and Concerns

If you have any questions about this privacy policy or how we handle your personal data, please contact our Data Protection Officer:

Email: [email protected]

Phone: +91 1800 123 456

Address: Data Protection Officer, Winmatch 365 Gaming Private Limited, Tower B, Cyber City Complex, Sector 15, Gurgaon - 122001, Haryana, India

This Privacy Policy was last updated on June 15, 2025. We may update this policy from time to time to reflect changes in our practices or applicable laws.